A bit about us

The Chocolate Smiths, based in Newcastle Upon Tyne, began in 2014 when Steffi Smith started making chocolate bars from her tiny kitchen at home. Eleven years later, we have a wonderfully talented team that hand-make thousands of chocolate bars in an industrial unit in North Shields. We sell our chocolate at events, directly from our unit and online, sending our Bizarre chocolate bars worldwide. 

We pride ourselves on our unique innovation and attention to detail. Every single feature matters when it comes to the customer experience that we provide, and now more than ever, we are focusing on building a magical brand that brings excitement and joy to our chocolatey community! We create more than just chocolate. We create experiences to remember. 

All of our team members are integral to the foundation on which we are building. We like to leave no idea unspoken and encourage you to think outside the box. Conversation is key to nurturing creativity! Using ethically sourced and high-quality chocolate, sourced from Colombia, we can rest safe in the knowledge that our ethical practices remain key to creating our product. This is a primary focus for the indefinite future as we aim to become a more ethical and sustainable company. 

We are looking ahead to an exciting future, exploring opportunities to broaden our knowledge and skills across the board. The heart of The Chocolate Smiths will always remain the same: have fun, respect your team, and don’t be afraid to be different. 

If you would like to apply for the roles below please email vicki@thechocolatesmiths.com and steffi@thechocolatesmiths.com with a CV and cover letter! Please include the job reference in the subject title. 

Job Opportunities 

We are seeking 2 temporary Chocolate Packers to join our Chocolate Smiths team! 

Please note, we can be flexible on start times and finish times as we are conscious of school drop-offs and pick-ups. The most important thing is that we get the right candidate!

We have 1 x Chocolate Packer Role for 30 hours per week. Job Ref : ChocolatePacker30

Hours : Mon - Fri 9am - 3pm

You will be required to work the weekend following Black Friday, which is 29th and 30th November.

We have 1 x Chocolate Packer role for 18 hours per week. Job Ref : ChocolatePacker18

Hours : Monday, Wednesday, Friday 9am - 3pm

You will be required to work the weekend following Black Friday, which is 29th and 30th November.

Start date : 8.09.2025

Finish Date : 19.12.2025

As a Chocolate Packer at The Chocolate Smiths, you will be responsible for ensuring our online orders are packed correctly and to a high standard, so the chocolate arrives in top-notch condition with our wonderful customers! 

Full training will be provided.

Main duties

Packing : Packing customer orders, making sure orders are out on time to meet customers’ expectations. 

Cleaning: Cleaning down the wrapping room at the end of the day and completing a clean-down checklist.

Wrapping some of our chocolate products by hand. 

Perks: 

Great working environment - people and family focused

Creative freedom - want to encourage new ideas daily as part of the job

Regular team-building events

Sociable hours

A chance to learn new skills

Regular feedback is provided and open communication is encouraged.

Growing company with lots of potential

20% off all chocolate